Tele-Stress - Relief For Call Center Stress Syndrome

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Surveys indicate that 98 percent of call-center employees receive at least one stressful call eac... ещё

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Количество страниц, ISBN, язык, От автора

Количество страниц

ISBN

1578200296

язык

Английский

От автора

Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with commonsensestrategies.